Support
We answer our email
S-Convert is built by one person who owns these samplers too. Write to samplerconvert@gmail.com and include:
- Your macOS version and the app version (About S-Convert)
- The sampler model and how you're getting media to it (Gotek, ZuluSCSI, PiSCSI, ZBridge)
- What you expected and what happened instead
To find a Polar key or remove an old Mac, open the license portal guide. For a Payhip upgrade or another license problem, see the upgrade page or email us.
Prefer asking other users? Join the S-Convert Facebook group — setups, workflows and hardware questions get answered there daily.